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Provide details of a video file that doesn't play

If a video file cannot be played, locale FFmpeg executable (in lib folder in Serviio installation directory, or a part of your Linux distribution), run this command and post the result in the forum:

On Windows:

ffmpeg.exe -i "<your_file_location>"

On Linux/ Mac:

ffmpeg -i <your_file_location>

Sometimes, it is also useful to provide output of MediaInfo (especially for H264 MOV/MP4/MKV files)

Also make sure you mention your OS, renderer device and we might ask you for a detailed log as well.

file_np.txt · Last modified: 2015/01/14 15:29 by zip